GET IN TOUCH
For assistance reach out to us.
FAQS
The Experience
Is Mitwa a replacement for therapy?

No. Mitwa supports self-reflection and awareness, but it isn’t a substitute for professional mental health care.

What is the difference between Mitwa.ai, Mitwa, and Bloom?

Mitwa AI is the company that designs the privacy-first technology, builds the ecosystem, and ensures everything stays secure and on-device.
Mitwa is you, the person entering the experience.
The app speaks to you as Mitwa throughout the conversation, holding space for your thoughts, emotions, and questions.
Bloom is the on-device AI companion.
It supports thoughtful conversation, helping you notice patterns, think clearly, and understand yourself without judgment or advice.

Privacy & Security
Does Mitwa use my data to train its models?

No. Because we use Local AI, we never even see your data. Your conversations are processed locally and remain your property. We have no "central brain" that learns from your private thoughts.

Who can see my reflections?

Only you. Not our engineers, not our AI, and certainly not third-party advertisers. We built Mitwa specifically to be a space free from surveillance and data extraction.

The Core Technology
What is "Local AI" and "Offline AI"?

We believe your thoughts shouldn't travel across the internet. Local AI means the intelligence behind Mitwa lives entirely on your phone’s hardware. Offline AI means the app doesn't need a connection to think with you. Everything stays on your device, ensuring that your data never touches a cloud or a remote server.

Does Mitwa work offline?

Yes. Mitwa is built with on-device intelligence, so you can use it without an internet connection.

Billing & Purchases
How do I purchase Mitwa?

We prioritise your privacy, hence we use Apple’s secure in-app purchase system. This means we never see your credit card details or personal billing information. Apple handles the transaction securely and simply confirms your access.

Can I try Mitwa before I buy it?

Yes. We want you to experience bloom for yourself. When you first download the app, you’ll have a 15-minute trial to explore our Local AI features and start your first conversation.

Why a one-time purchase instead of a subscription?

We prioritize your autonomy. We don't want to be another "rent" you pay every month. By offering a one-time purchase, we ensure that once you’ve unlocked Mitwa, it is yours for life.

Other Questions
How do I contact Mitwa.ai?

For all other inquiries, please reach out to connect@mitwa.ai.

Made with care.
Designed for connection.
join the Journey
Thank you!  Your  submission  has  been  received!
Oops! Something went wrong while submitting the form.
© 2026 Mitwa.ai
All Rights Reserved
Made with care.
Designed for connection.
join the Journey
Thank you!  Your  submission  has  been  received!
Oops! Something went wrong while submitting the form.
© 2026 Mitwa.ai
All Rights Reserved